Delivery is free for all UK orders of £25 or more. UK orders below £25 incur a delivery charge of £3.50. These charges relate to U.K. Royal Mail which takes between 3 and 5 working days. For orders from abroad additional shipping costs are in line with U.K. Royal Mail standard charges.
We are happy to refund or exchange a product if you’re not satisfied with your order or have simply changed your mind. You can return any unopened products to us as long as the item is still in its original condition, subject to the terms below;
- To be eligible for a return, your item must be unused and in the same condition that you received it
- You must exercise your right no longer than 14 days after the day on which you receive the goods
- The item must be in the original packaging
- We will not provide a full refund if goods show signs of unreasonable use
- You must inform us via email of your decision to cancel your contract by a clear statement, including details of your name, address, details of the order you wish to cancel and, where available, your phone number and email address
- Please retain your proof of postage
- We do not refund the cost of return postage
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Payment can be made with PayPal either via your own PayPal account or by debit/credit card as a PayPal guest at checkout.